Privacy Policy

Last updated: January 31, 2025

Welcome to Bunked. We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Data: Information you provide such as your name, email, phone number, birthday, gender, and any other details you choose to share.
• Sensitive Personal Data: We may also collect data that could be deemed sensitive under certain laws, including your religious beliefs, political beliefs, or lifestyle preferences (e.g., smoker/vaper, 420-friendly, LGBT-friendly, relationship status). Providing this data is voluntary and is used primarily to facilitate roommate matching, compatibility assessments, and to customize your experience.
• Location Data: To personalize your experience and suggest potential roommates near you, we may collect and store your city, state, latitude, longitude, and a location radius preference. We use this information only within our services.
• Usage Data: Information about how you access and use our services (e.g., pages visited, interactions with other users or features, timestamps).
• Device & Technical Data: Internet Protocol (IP) addresses, browser type, operating system, device identifiers, and other technical information that helps us maintain and improve our services.
• Third-Party Login Data: If you register or log in through a third-party provider (such as Google, Apple, or others), we may collect your email address, name, or other information from the provider, consistent with their privacy policies.

2. How We Use Your Information

We use your information to provide, maintain, and improve Bunked services, including:

• Roommate Matching & Profiles: Facilitating user profiles, matching based on preferences, and allowing users to connect with potential roommates or like-minded individuals.
• Account Management: Processing registrations, logins, password resets, and other account-related activities.
• Communication & Support: Processing chats, notifications, and user support interactions.
• Security & Fraud Prevention: Protecting against unauthorized or illegal activities, ensuring the safety of our users and our services.
• Service Improvement: Analyzing usage patterns to understand how users interact with our features, so we can enhance the user experience, fix technical issues, and develop new offerings.

3. Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may also disclose personal information that we collect or you provide:

• Within Our Corporate Family: To our subsidiaries and affiliates, subject to the same privacy protections.
• Legal & Safety Requirements: To comply with any court order, law, or legal process, including responding to a government or regulatory request. We may also disclose information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bunked, our customers, or others.
• Consent & Authorization: We may share information about you, including sensitive data, with third parties if you provide consent or direct us to do so.
• Sale of Personal Data: We do not currently sell your personal data. However, we may choose to do so in the future. If we decide to engage in such activity, we will update this Privacy Policy, provide any required notice or opt-out options to you (including as required under California law), and obtain any necessary consents pursuant to applicable regulations.

4. Data Security

We use a combination of physical, technical, and administrative safeguards to protect your information, such as Secure Sockets Layer (SSL) encryption, password hashing, access controls, and regular security assessments. While we strive to protect your personal information, no method of storage or transmission is completely secure, and we cannot guarantee its absolute security.

5. Your Rights & Choices

Depending on where you reside, you may have rights under applicable data protection laws, including:

• Access & Correction: Request access to and correction of your personal data.
• Deletion: Ask us to delete personal data we hold about you, subject to certain legal exceptions.
• Consent Withdrawal: Withdraw or modify your consent to collect or process sensitive personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Opt-Out: Disable or modify your account settings to limit notifications or restrict certain features at any time.

To exercise any of these rights, please contact us at support@bunked.net or use the account settings within the app. We will respond to your request in accordance with applicable laws.

6. Children’s Privacy

Our services are intended for individuals 17 years of age and older. We do not knowingly collect personal information from anyone under 17. If you are aware of someone under 17 using our services, please notify us immediately.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email (if available) or by posting a notice on our website. The date this Privacy Policy was last revised is indicated at the top of this page.

8. Contact Us

If you have any questions or comments about this policy or our privacy practices, please contact us at support@bunked.net.